CONTACT KIMBLE CUSTOMER SERVICE TO CHANGE SERVICE, START SERVICE OR TO PURCHASE BAGS

• Call 1-800-201-0005
• Live chat on their website www.kimblecompanies.com or visit Frequently Asked Questions (FAQ) page
• Email [email protected]

Kimble Customer Service is also available to: discuss recycling options, address questions on collection dates and times, solid waste vs. yard waste, bulk item pick-up, recycling, pricing, partial year residency and vacation holds.

Residents should call Kimble Companies directly if they need to report an issue on trash day.

• Friday is Hinckley's designated trash/recycling pick up day
• Trash and recycling should be at curbside the night before or by 5:00 a.m. on Friday
• Be mindful of inclement weather when putting trash out the night before (i.e. heavy rain and high winds)
• If any of the following holidays fall on a weekday, services occurring after the holiday will be delayed by one day: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

RESIDENT LETTER AND OPT-OUT INFORMATION

Refer to the 2021 Resident Letter re Kimble Services attachment below to review service level options and the requirements to OPT-OUT.  Use the Opt-Out Affidavit attachment below to apply. Refer to the Instructions attachment below if you need help completing the form.

Should you have any questions regarding the application process, please contact Hinckley Township at 330-278-4181 - press 1 for Kimble Trash Services or contact Trustee Augustine, Liaison to Solid Waste & Recycling, at 330-421-8266.